AI Scams at Work
Week 2 · Voice Scams
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Weekly Security Challenge · Week 2
AI Scams at Work: Voice Scams
Five workplace phone calls and voicemails — every one a voice scam. Attackers spoof caller IDs, clone familiar voices and use urgency to make you share a code, approve a payment or grant access. Listen to each call, spot the tell, and choose the safe move. You have 60 seconds per case.
5 quick cases
60s per case
Earn a Red Flag Card
Listen to the call — check what you're being asked to do and whether you can verify the caller
9:41
Messagesnow
Your verification code is 481-902. Don't share it with anyone.
calling…
IT Service Desk
+44 20 7946 0912
00:47
"Just read me back the 6-digit code we texted you — I need it to verify your identity and close the alert."
mute
keypad
speaker
9:41
Incoming call · mobile
Your Bank
Fraud Prevention · +1 (888) 555-0142
LIVE TRANSCRIPT
"…we've blocked a suspicious payment on your account. To reactivate your card, call our security team back now on 0800 400 8555…"
Decline
Accept
9:41
VoicemailEdit
TB
Tom Becker
mobile · today, 1:38 PM
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Transcription
"Hey, it's Tom — sorry, I'm stuck in the client meeting and my laptop's locked out. Can you log into my account and approve the transfer I set up? It's a bit urgent, needs to go before 2. Don't worry about pinging the others. Thanks, I owe you one."
Softphone — Active call
19:42
MA
Michael Adler
Managing Director · +49 151 2200 8841
02:14 · connected
Live call notes
Asks to update our supplier's bank details to a new account and release €48,500 before end of day. Says the deal is confidential — "please don't loop in the wider finance team yet."
Mute
Hold
Keypad
End
9:41
00:58
IT Support Desk
+1 (415) 555-0176
No caller ID match
"I have your name and department right here. We've flagged malware on your machine — I'll just send you a quick tool to install so I can jump on and fix it remotely."
Remote access request
QuickAssist wants to control this device
DenyAllow
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Red flag collected
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Rule to remember
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Challenge complete
You made {{ score }} of 5 secure decisions
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WEEKLY CARD UNLOCKED
2/4 · Voice Scams
No.
02
The Urgent Request
"Can you read me the code you just received?"
Red flag
A voice request creates pressure to act fast.
Rule
Verify urgent requests another way.
Pause on
If a call rushes you to share, pay or change something, hang up and verify on a number you trust.
The Rule Book
Timer paused · 5 rules to spot voice scams
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The golden rule: if a call rushes you to share, pay or change something, hang up and verify on a number you trust — no matter how familiar the voice sounds.