Frequently Asked Questions

Looking for information about security awareness and training, the SoSafe platform and our approach to securing data, or about something related? Browse some of the most frequently asked questions and our answers.

In today’s evolving threat landscape, building a resilient security culture is more important than ever. Studies show that 80% of employees don’t feel adequately trained to spot security risks. Training helps your team recognize, stop, and prevent social engineering attacks before damage is done.

At SoSafe, behavioral science is at the core of everything we do. Instead of dry, outdated training, we offer engaging, people-first experiences tailored for hybrid workforces. Our content combines immersive storytelling and gamified learning to drive real behavioral change, so you can forget the boring lectures.

Cyber threats keep evolving, so cybersecurity awareness training should be ongoing. One-time sessions don’t build long-term habits—continuous learning does. We use a mix of formats and channels to keep users engaged and avoid training fatigue while reinforcing good security behaviors over time.

We treat all customer data as sensitive and apply strict security controls. Within SoSafe, only authorized SoSafe employees have access to customer data stored within our systems. All access is restricted to privileged SoSafe teams unless requested and reviewed for validity of the request. Any unauthorized access attempt is handled through our incident response process, including notifying affected customers when necessary.

We have an implementation time of 20 days requiring little to no effort on your part. A dedicated Customer Success Manager will assist you throughout your journey with SoSafe, including the kick-off phase.

No, there is no limit on the number of employees you can enroll for SoSafe’s awareness training.

SoSafe supports all major browsers, including Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and Microsoft Internet Explorer 11.

Currently, SoSafe training and cybersecurity awareness platform supports 32 different languages across the world.

Yes. You can brand the platform with your organization’s identity and upload your own policies or learning content. Our Content Management tools let you tailor the learning experience to increase engagement, track maturity, and stay audit-ready.

Pricing depends on your company size, the package you choose, and the features your organization requires to create cybersecurity aware employees. Contact our team for a custom quote and personalized demonstration.