Frequently Asked Questions

Looking for information about security awareness and training, the SoSafe platform and our approach to securing data, or about something related? Browse some of the most frequently asked questions and our answers.

Building a resilient security culture is necessary in the current threat landscape that is continuously evolving and exacerbating. The reality is, 80 % of employees feel they are not sufficiently forewarned or trained to identify the security risks. It is important that employees learn how to spot, neutralize, and prevent social engineering attacks from causing damage.

At SoSafe, behavioral science is in our DNA. We believe that to create a sustainable security culture, you need to put people first and provide truly engaging experiences. Traditional security awareness training is broken and does not cater for the needs of a hybrid workforce. Our behavioral science-based training adds various elements such as immersive storytelling and data-enabled gamification for deeper user engagement and lasting behavioral change. Say goodbye to long boring classroom lectures and hello to impactful learning experiences!

Cyber-attacks are becoming increasingly sophisticated, and it is more important than ever that employees are always up to date with the latest social engineering tactics. Security habits can only take hold through continuous awareness, as teachings from one-time trainings are likely to be forgotten. We use a variety of tactics, content formats and channels to keep users engaged in a way that feels fresh and new each time. This prevents boredom and fatigue and facilitates the development of long-term habits.

We treat all customer data equally sensitive and have implemented strict security measures and controls governing this data. Within SoSafe, only authorized SoSafe employees have access to customer data stored within our systems. All access is restricted to privileged groups unless requested and reviewed for validity of the request. Unauthorized or inappropriate access to customer data is treated as a security incident and managed through our incident management process. This process includes instructions to notify affected customers if a breach of policy is observed.

We have an implementation time of 20 days requiring zero to low implementation efforts on your side and a dedicated Customer Success Manager will assist you throughout your journey with SoSafe, including the kick-off phase.

No, there is no limit on the number of employees you can sign up for SoSafe’s awareness training.

The following browsers are supported: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and Microsoft Internet Explorer 11.

Currently, we support 32 different languages across the world.

You can personalize our platform with your learning content, policies, and corporate brand identity. With our Content Management solution, you will be able to customize e-learning to your needs to increase learning adoption, understand the maturity of your security culture and be audit-ready anytime.

The investment may vary depending on the size of the company and package you choose. Please contact us for a custom quote.