Announcing SoSafe MSP Platform: General Availability Now Live

We’re excited to announce that the SoSafe MSP Platform is now generally available! After months of collaboration with 70+ partners across 17 countries, we’ve built something truly special: the most advanced security awareness training platform designed specifically for MSPs serving small and medium businesses.

Why This Launch Matters

Small businesses are under attack like never before. The statistics are sobering: 60% close within six months of a cyberattack, and with two-thirds of attacks caused by human error, there’s a massive protection gap that needs filling.

“The problem isn’t that small businesses don’t care about security, but that traditional solutions are simply too complex and resource-intensive for their reality. That’s where our MSP partners come in,” says Jose Calado, Director of MSSPs and Platforms at SoSafe.

From Beta to Breakthrough

Our journey started with a simple belief: every business deserves enterprise-grade security awareness, regardless of size. Through our beta program, we partnered with MSPs managing 110+ SMB clients to prove this concept works.”SoSafe are a forward-thinking, innovative and fast-moving player in the Human Risk Management space,” says Richard Garner, Head of Technology at Acora Ltd. “They have made it effortless to integrate Human Risk Management into our Managed Security Provider offering, with a technically competent, respected and well-received product at a commercially appealing price.”

What Makes This Platform Different

Built for MSP Success

We’ve created a true multi-tenant architecture that lets MSPs manage hundreds of clients from a single dashboard. No more juggling multiple portals or complex setups. Each client gets their own secure environment while you maintain seamless oversight across your entire portfolio.

Content That Actually Works

Based on beta feedback, we’ve nearly doubled our e-learning content to 31+ modules and expanded phishing simulation templates to 68+ realistic scenarios. Our gamified, story-driven approach consistently achieves 50% higher engagement than traditional training while maintaining an impressive 4.8/5 satisfaction rating.

Flexible Campaign Management

Choose your approach: Default Setup gets clients protected with just two clicks, while Custom Setup gives you granular control when needed. The platform even provides guidance on optimal simulation frequency (we’ve learned that less than monthly isn’t enough, while more than twice monthly becomes annoying).

Platform Features That Drive Results

Seamless Integrations Automated user provisioning connects directly with Microsoft 365 and Google Workspace, keeping user lists synchronized automatically. Our Direct Message Injection (DMI) feature bypasses complex whitelisting requirements entirely. For traditional SMTP delivery, we provide set-and-forget whitelisting that works with all current and future templates.

Smart Subscription Management Real-time license modifications, package upgrades, and compliance add-ons with automatic prorated pricing. The enhanced dashboard shows exactly where each client stands and identifies upsell opportunities automatically.

Analytics That Matter Track user engagement, behavioral change, and improvements in real-time across your entire client portfolio. Export comprehensive data for your business intelligence tools while maintaining full GDPR compliance.

Why Our Partners Love Working With Us

“The SoSafe team have been amazing from initial engagement to product launch,” explains Garner from Acora Ltd. “They are a true partner, rather than a mere supplier.” This collaborative approach extends to product development too. As Antonia Schröder from ITSC GmbH notes, “Our ideas and suggestions flow into product development and are reflected in the solution. This is real added value.”

This collaborative approach has been central to our platform development. Every feature you see today has been shaped by real MSP feedback and real-world deployment challenges.

Pricing That Makes SMB Security Profitable

We’ve designed our pricing with MSP success in mind:

• No minimum licenses per customer – profitable from day one
• Monthly billing that aligns with your business model
• Volume discounts that automatically improve margins as you grow
• Full white-labeling to reinforce your brand

The Road Ahead

This general availability launch is just the beginning. Our Q2 2025 roadmap includes client access controls and advanced API capabilities based on your feedback. We’re also working on custom content creation tools and marketplace integrations for even greater flexibility.

The Bigger Mission

At SoSafe, we believe cybersecurity should be accessible to every business, not just those with enterprise budgets. By partnering with MSPs, we’re democratizing security awareness training and helping small businesses build their strongest defense: educated employees.

Ready to Get Started?

The SoSafe MSP Platform is live and ready for new partners. Whether you’re looking to add security services to your portfolio or scale your existing offerings, we’ve built the tools to make it simple, profitable, and impactful.

Our dedicated MSP partner managers are standing by to help you get started, and our comprehensive partner support hub provides everything you need for success.

Ready to join the MSPs who are already transforming small business security? Contact our partner team today to schedule your demo and discover how the SoSafe MSP Platform can drive growth for your business while protecting the SMB community you serve.