September 2025 Product Updates

September brings practical improvements that ladder up to one goal: reducing human risk with clearer guidance and better signal from your data. This month’s updates give security teams better tools to build awareness where it matters most, from AI literacy to privacy compliance, while making it faster to customize phishing templates and easier to spot the behavioral patterns that signal real risk. Here’s what’s new.

New in the AI Awareness Bundle: 3 micro-lessons that teach AI judgment

Available as a content add-on in all SoSafe-supported languages.

Generative AI is already in your workflows. The risk isn’t using it — it’s using it unsafely. These three bite-size lessons give employees repeatable habits to prompt safely, challenge confident-sounding answers, and verify before sharing anything externally.

What’s new: 

• Fact-Checking AI: The Truth About Its Intelligence (~3 min)
  • Demystifies how AI really works, from everyday examples to understanding why current systems still need human review.
• Communication with AI: Successful Prompting Made Easy (~5 min)
  • Teaches how to prompt clearly and effectively to get better results without pasting secrets or client data.
• AI Hallucinations: Navigating Between Fantasy & Truth (~6 min)
  • Shows how to verify AI outputs, identify made-up content and reduce risk through smarter judgement.

Together with Creative Technology: Using AI Safely at Work (~8 min), the bundle now covers the full flow of basics → prompting → verification in under 30 minutes.

Already purchased the AI Awareness Bundle?
Great news! These lessons can be enabled for you. Please contact your CSM to get them switched on for your learning campaign.

DSG-EKD Data protection lessons (DE only)

Available as a content add-on 

If you operate under DSG-EKD, you can now roll out role-appropriate privacy awareness that aligns with Protestant data protection, mirroring what’s already available for KDG (Catholic).

• 7 Role-specific modules mapped to DSG-EKD requirements
• Practical do’s and don’ts for day-to-day processing
• Clear guidance on lawful bases, retention, and incident handling in church contexts

Quick Edit – Create Custom Phishing Templates in Minutes

Available in Professional, Premium and Ultimate packages
Building tailored phishing simulations is now faster and easier. With Quick Edit, you can duplicate any SoSafe template from the library and adapt it without starting from scratch.

• Update placeholders, subject lines, and body text
• Replace images while preserving layout and styling
• Translate templates into all languages available in your settings
• Edit directly in the Simulation Setup Flow with a lightweight inline editor

Quick Edit empowers admins to deliver realistic, brand-specific simulations independently, reducing reliance on manual support and shortening time to value.

More metrics in Simulation KPI Download

Available in Professional, Premium and Ultimate packages

Get a fuller picture of behavior change across your phishing simulations. We’ve expanded the Simulation KPI export to include more metrics such as Interaction Rate, Reply Rate, Report Rate, and Open Rate, alongside the existing Click Rate, across all key dimensions like Difficulty, Context, and User Group. All new data fits into previously empty cells, so your downloads  stay intact.

Missed last month’s update? 

Find August 2025 product updates here