Case study
Cut phishing click rates 49% with 86% training completion
Industry:
Insurance
Employees:
>3,000
Revenue:
+ €5,000 Mil. (2021)
Groupe Mutuel is a Swiss personal and health insurance company. Founded in 1852, it currently offers insurance for more than 1.3 million individuals and 28,000 companies.
“SoSafe is a customizable solution that adapts to each company. By adapting the training modules to our context, we generate a lot of interaction with our teams. The easy set up has made us save an invaluable amount of time. Our employees are as satisfied as we are: They think the modules are engaging and interesting.”
Jeremy Richard
CISO
The challenge
Make their securityawareness trainingmore effective
Before SoSafe, Groupe Mutuel used a phishing simulation solution developed by a Swiss company. However, the integration was rudimentary and slow.
“Before, we had to add each of our 3,000 employees manually. It wasn’t efficient enough. SoSafe offers a solution that is automated, professional, and compatible with the identity management service Azure AD and SSO. Besides, we have been able to easily set up our allowlists to avoid blocking any phishing emails from our campaigns.”
Jeremy Richard
CISO
The Solution
An efficient, multichannel, and multilingual tool that meets the needs of this nationally renowned company
Groupe Mutuel chose both SoSafe’s online security training modules and its phishing simulations.
“Our last phishing simulation targeted the executive team, with an email about an outstanding payment related to paid leaves. 40% fell for it! Since then, they strongly support the campaign. They now understand that they can also be an entry point for cyberattacks.”
Jeremy Richard
CISO
Development of a multichannel security training with:
- Azure Active Directory to save time
- Gamified modules in 32 languages
- Targeted phishing simulations
The Results
More secure and sustainable behaviours
Groupe Mutuel chose SoSafe for its multilingual approach, its GDPR compliance, and its fast implementation. They value having a dedicated person who fosters smooth and efficient collabouration for the two departments involved (IT for the phishing campaign and HR for the training).
“It made sense that the phishing simulations and the online training were conceived individually because they are managed by two different teams (CISO and HR). SoSafe interacts with two different main contacts in our company, which makes everything much easier.”
Jeremy Richard
CISO
Why does Groupe Mutuel recommend SoSafe?
49%
click rate reduction
86%
module completion rate
4.5/5
employee satisfaction
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