Reduced phishing interactions 40% in 6 months

A major challenge for financial institutions like VR Bank Fulda is strengthening the human factor in cyber security. Employees falling for phishing attacks can have serious consequences, including data breaches and financial loss. However, VR Bank Fulda recognised that employees are part of the solution, not the problem. They wanted to accelerate behaviour change through positive reinforcement.

To address this challenge, VR Bank Fulda implemented SoSafe’s comprehensive cyber security awareness and training programme. SoSafe’s approach included not only periodic training but also continuous measurement and management of human risk. The platform enabled VR Bank Fulda to measure key metrics, such as reporting rates, click-through rates, and interaction rates with potential threats.

In just six months, there was a 40% reduction in employee interaction with phishing emails, and the Behavior Score increased to nearly 80/100. The Behavior Score reflects employee engagement with phishing simulations and demonstrates the effectiveness of SoSafe’s platform in managing human risk. The analytics provided by SoSafe allow them to track and measure various risks, providing critical insight into the human aspect of their cyber security defence strategy.