Data privacy

1.     Basic information on data processing

We are pleased about your visit on our website. Protecting your privacy is very important to us and we want you to feel safe on our website.

We therefore only collect, process and use personal data if you have consented to the collection, processing and use or if a law permits this. Personal data are individual details about your personal or factual circumstances. This includes in particular your name and e-mail address, but also data about your use of our website (e.g. your IP address). Below we inform you in detail which data we collect when and for what purpose.

We reserve the right to change the data protection declaration at any time with effect for the future. The current version of the data protection declaration can be called up, saved and printed out at any time on our website.

2.     Access data in server log files

You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of retrieval, transferred data volume, browser used, operating system used, IP address, requested URL, referrer URL (URL that you visited immediately before) and the requesting provider. This data is evaluated exclusively to ensure the trouble-free operation of the website and to improve our offer and does not allow us to draw any conclusions about your person.

3.     Data collection and use for contract processing and registration

We collect personal data if you provide it voluntarily when contacting us or registering on our eLearning platform. Which data is collected can be seen from the respective input forms. This includes the following data:

  • User name
  • Email address
  • Telephone number
  • Documents or texts containing personal data transmitted by you
  • Preferered language
  • Associated organization (for example, employer)

We use the data provided by you to process contracts and your enquiries. We will also inform you by email about information regarding your registration or our services, such as changes in our system or our scope of services, and notify you of technical circumstances. After complete processing of the contract or deletion of your user account, your data will be blocked for further use and deleted after the legal retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to further use of data which is permitted by law and about which we inform you below. The deletion of your user account is possible at any time and can be done by sending a message to the contact option described below.

If you have registered on our eLearning platform (available at and begin using it, we also collect and process the following personal data:

  • Progress with the eLearning modules (i.e. how many modules have already been started, how many have already been completed, etc.)
  • Results of the final quiz questions within the individual eLearning modules

4.     Usage of cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called “cookies” on our website. These are small text files that are stored on your mobile device.

Cookies enable us, for example, to track and determine your preferences and to identify you individually during a visit to our website. After the end of the browser session, most of the cookies we use are deleted (“session cookies”).

The permanent cookies (“persistent cookies”), on the other hand, remain on your terminal device and thus enable us, for example, to recognize you on your next visit.

Some of the third-party services we include may use cookies. Please refer to the websites of the respective providers for information on the respective mode of operation and data processing. You can find the services we use in this data protection declaration.

You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.

5.     Social media

In addition to this website, we also maintain presences in various social networks. If you visit such a presence, personal data may be transmitted to the provider of the social network. In addition to the storage of the data you have specifically entered in this social network, other information may also be collected, processed or used by the social network provider.

In addition, the social networking provider may collect, process and use the most important data of the computer system from which you visit it – for example your IP address, the processor type and browser version used, including plug-ins.

If you are logged in during your visit to such a network with your personal user account of the respective network, this network can assign the visit to your account. If you do not wish such an assignment, you must log out of your account and delete the cookies before visiting our social media presence.

For further information on the purpose and scope of data collection as well as on the further processing and use of your data, please refer to the data protection regulations of the respective network:





6.     Integrated third-party content and services

We may include third-party content on our website, such as YouTube videos, maps from Google Maps, RSS feeds or graphics from other websites. To display this content, it is necessary to transfer your IP address to the third party provider. Unfortunately, we have no influence on whether the third party provider collects or stores the IP address for other purposes beyond the mere display of the content. If we become aware of such use, we will inform you of this in this data protection declaration.

7.     Ways of communication

a.      Newsletter and consent

You can register to receive our newsletter. For the dispatch of our newsletter we use the newsletter dispatch service Newsletter2GO, which is operated by Newsletter2Go GmbH, Nürnberger Str.8, 10787 Berlin (“Newsletter2GO”). We have concluded an order data processing contract with Newsletter2GO, which obliges Newsletter2GO to protect your data, to process it on our behalf in accordance with this data protection declaration and not to pass it on to third parties.

Our newsletter contains information about our products, offers from us and our partners listed on the website as well as news about SoSafe.

To register, you must provide us with your e-mail address. You may voluntarily provide us with additional information, such as your name. The registration takes place in a so-called double opt-in procedure. After registration you will receive a confirmation email from us in which you must confirm your registration again. This entire process is documented and stored. This includes the storage of the time of registration and confirmation as well as your IP address. By subscribing to our newsletter, you agree to receive it.

Your data will be stored on the servers of Newsletter2GO. Newsletter2GO uses this information for sending and evaluating the newsletter. The evaluation takes place on our behalf, but Newsletter2GO can also use the data for quality assurance and improvement of its own service.

You can cancel the receipt of our newsletter at any time, whereby your consent to its dispatch as well as the storage of your data for statistical purposes is revoked.

Please use the link at the end of the newsletter to cancel your subscription.

For further information on data protection, please refer to the explanations and data protection regulations of Newsletter2GO.

b.    E-mail and forms

If you contact us by e-mail or via our contact form, we will only use the personal data you provide for processing your specific request. The data provided will always be treated confidentially.

8.     Data integrity

We protect our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, however, complete protection against all risks is not possible.

The website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal data via the Internet.

9.     Passing on of personal data

Furthermore, we will not pass on personal data without your express consent, unless we are legally permitted to do so, e.g. if we are legally obliged to disclose data (information to law enforcement authorities and courts; information to public bodies that receive data on the basis of statutory regulations, e.g. social insurance agencies, tax authorities, etc.) or if we involve third parties obliged to maintain professional secrecy in order to enforce our claims.

10.  Information, correction, deletion, blocking

You have the right to receive information about your personal data stored by us free of charge upon request. In case of incorrect data you have the right to correction. You have the right to have your data deleted and blocked at any time.

The stored personal data will be deleted if you revoke your consent to the storage or if knowledge of this data is no longer required to fulfil the purpose for which it was stored. We regularly check whether the purpose pursued with the storage is still given and delete your data immediately if this should no longer be the case. However, the deletion takes place only after the expiry of the periods of the tax and commercial law regulations.

11.  Liaison

If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or general questions and suggestions on the subject of data protection, please contact us directly:


SoSafe GmbH
Ehrenfeldgürtel 76
50823 Cologne

Managing Directors: Dr. Niklas Hellemann, Lukas Schaefer, Felix Schürholz

Phone: +49 (0) 221 2910 5993

Commercial court: HRB96220, Amtsgericht Köln

Status as of November 2018