Northwave & SoSafe: Human risk management alliance

Northwave has a very strong vision on cybersafe behaviour. Although they are aware that e-learning and phishing is only one part of building a strong security culture, they realise that it is an important one. They were looking for a partner that aligned with their philosophy of building secure behaviours through Leadership, Landscape and Learning. SoSafe’s approach aligned with their Landscape and Learning component.

The content created by SoSafe, rooted in behavioural science, was especially appealing to Northwave, given their strong foundation in the same field. The blend of engaging lessons and realistic phishing simulations was recognised for its effectiveness in educating employees about threat recognition, facilitating improved risk management. This strategy, underscored by micro-learning techniques and the expertise of SoSafe’s in-house psychologists, combined with Northwave’s innovative approach to cyber security, ensures impact that influences behaviour change.

Integrating SoSafe’s training programmes with Northwave’s security services delivered a comprehensive solution that significantly improved human risk management for these shared customers. SoSafe addition to Northwave’s Leadership, Landscape & Learning philosophy strengthened the value proposition of both companies. Personalized and behavioural training have resonated within organisations, creating a more resilient defence against threats. This was demonstrated by our first shared customer, who was able to reduce click-through rates from 15% to 5.6% in the first months after implementation. With Northwave’s expansions into other European regions, the partnership will benefit more and more customers.