FOR MANUFACTURERS, SUPPLIERS AND INDUSTRIAL GROUPS

Manufacturing cyber security, from the office to the assembly line

Security awareness training for office staff, shift teams and temporary workers, with or without a company email address
Phishing and smishing simulations built on invoice fraud, fake suppliers and other attacks aimed at manufacturers
Audit-ready reports aligned with NIS2, ISO/IEC 27001 and GDPR, with evidence for customer assessments such as TISAX

How SoSafe helps

Solutions for your manufacturing cyber security risks

Training that reaches your entire workforce

Reach every employee with a blended solution. We combine engaging digital modules for office staff with print-ready analogue training kits for your factory teams. Production staff without a company email address can also take the digital lessons, on a shared terminal or their own phone.

Simulations that mimic real-world attacks

Prepare your team for threats like invoice fraud with realistic simulations. Emails and text messages imitate supplier invoices, delivery notices and changed bank details. Our integrated Phishing Report Button helps build secure habits and allows for real-time threat detection and reporting.

Audit reports that show real behaviour change

Behaviour signals become reports aligned with NIS2, ISO/IEC 27001 and GPDR. Management sees one trackable figure for manufacturing cyber security, and the security teams sees which departments need attention next.

SoSafe learning path with achievements beside an interactive lesson asking what to do about a QR code on a café table

Simulated phishing email in Outlook with a SoSafe hint explaining how to spot a counterfeit sender

SoSafe Human Security Index dashboard with awareness, behaviour and culture scores and suggested interventions

Training that reaches your entire workforce

Simulations that mimic real-world attacks

Audit reports that show real behaviour change

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WHERE ATTACKS START

Why manufacturing cyber security starts with people

Ransomware that stops the line

Manufacturing is the #1 target for cyberattacks. For the fifth year in a row, it tops the IBM X-Force ranking of most-targeted industries with 27.7% of observed incidents (Source: IBM X-Force Threat Intelligence Index, February 2026).

Invoice fraud and fake suppliers

A long-standing supplier announces new bank details. A purchase order arrives from a customer’s buyer, one letter off in the domain. Purchasing, accounts payable and sales handle messages like these every day. That is also where people can stop an attack: a human element was present in 62% of breaches (Source: Verizon DBIR, May 2026).

A voice on the phone asking for access

Someone calls from the “service desk” and needs a code for a remote maintenance session, right now. Shift supervisors and technicians settle most things by phone, and cloned voices make a familiar voice easy to fake. Around a quarter of social engineering incidents run through the phone or social media rather than email.

Access through the supply chain

Machine builders with remote access, logistics partners, IT service providers, customer portals: every connection is also a route into your network. Third parties were involved in 48% of the breaches in the latest Verizon DBIR. Credentials taken from a partner look like a legitimate login. That is why cyber security in the manufacturing industry depends on people who notice an unusual request.

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PEACE OF MIND FOR YOUR AUDITS

Compliance without complexity

Customers, auditors and regulators want proof that covers everyone, from the shop floor to the boardroom. SoSafe turns training, simulation and reporting data into evidence aligned with NIS2, ISO/IEC 27001 and GDPR, usable in customer assessments such as TISAX.

GDPR/DSGVO

ISO/IEC 27001

NIS2

KRITIS

CER Directive

HDS

WHO GETS TRAINED

Role-based training for every team in the plant

Production and shift teams

Operators, maintenance technicians and warehouse staff train on shared terminals, on their own phones or with printed kits, without needing a company email address. Temporary staff can join on the same terms. The scenarios come from the shop floor: a text message asking to confirm a shift swap, or a USB stick left next to a machine.

Purchasing, finance and sales

These teams work with order confirmations, invoices, supplier master data and customer portals, which is what attackers imitate. Training uses the same documents: a change to supplier master data, an order confirmation with a new payment link, an urgent transfer approved outside the usual process.

Engineering, IT and OT

Administrators and engineers go deeper into privileged access, remote maintenance, handling design data and the boundary between office IT and the production network. This is where cyber security for advanced manufacturing is decided, because connected machines are only as safe as the accounts that reach them.

Management and multi-site groups

Managing directors and plant managers get a compact track focused on their decisions: which incidents need to be reported, by when, and who signs off. Groups with several plants, subsidiaries and countries can roll out one programme across all entities and still see where risk sits in each one.

Our product

How SoSafe works day-to-day

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Lessons that fit between two tasks

Lessons of one to eight minutes adapt to role, prior knowledge and risk profile. Someone on the packing line learns about different traps than the engineer who maintains the control systems.

Smartphone showing a short SoSafe security lesson in progress with a progress bar

Simulations from your own inbox

A phishing email caught in your environment can be turned into a training phishing simulation within three to four minutes and sent to the departments it was aimed at.

SoSafe phishing simulation editor with a draft email imitating a supplier

Phone attacks, practised in the browser

The Interactive Vishing Lesson puts employees through a realistic support call in the browser, with no phone numbers to manage. It trains how to react under pressure. Unlike email and smishing simulations, it does not measure failure rates.

Interactive vishing lesson showing an incoming IT support call beside the response options in the browser

From work instruction to lesson

Upload an existing policy, work instruction or remote access rule. The first draft of the lesson comes back in your own wording and can be checked and published by your team.

SoSafe Policy-to-Lesson view turning an uploaded policy into a security lesson

One click to report

The report button in Outlook sends suspicious emails to one triage queue. For manufacturing cyber security, that turns every employee into an early warning: the IT team sees a new campaign as soon as the first person reports it.

The SoSafe report button in an email toolbar with a cursor selecting it

Evidence when a customer asks

Pulling a report for NIS2, ISO/IEC 27001 or GDPR takes less than an hour, so your manufacturing cyber security programme has evidence ready at short notice. The Human Security Index follows behaviour change across departments over the year as one figure.

SoSafe Human Security Index dashboard with awareness, behaviour and culture scores over time

“We chose SoSafe for their evolving cybersecurity solutions, which perfectly addressed our workforce’s diverse needs, making SoSafe more of a partner than a vendor.”

David Kreft

CISO at WAGO, a German automation technology manufacturer

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88%

knowledge retention after 12 months

90%

reduction in risky interactions

80%

reporting threats within 12 months

15 min

per week to run the full programme

Behaviour change you can measure in your factory and office

SoSafe is trusted by more than 6,000 organisations worldwide, and many of them rely on it for manufacturing cyber security. The figures below are based on aggregated data from live customer programmes across all industries.

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Manufacturing cyber security that works with your existing systems

Users come from your directory, reported emails go to your ticketing system, and lessons open in the browser on office PCs, shared terminals or phones.

Integrations

See all the integrations

Phishing simulation integration with Microsoft 365

Compliance

See all our certifications

GDPR Compliant

German Engineered

EU Hosted

Manufacturing cyber security FAQs

The major cyber security threats facing the manufacturing industry are ransomware, payment fraud, social engineering by phone and attacks through suppliers. This is why cyber security in the manufacturing industry matters: the sector has topped the IBM X-Force Threat Intelligence Index for five years in a row, and a human element was present in 62% of breaches in the 2026 Verizon DBIR.

One of the most widely reported recent cyber security breaches in the manufacturing industry hit Jaguar Land Rover. On 2 September 2025, it shut down its systems after a cyber incident, and production was severely disrupted (JLR, 2 September 2025). A phased restart began on 8 October 2025 (JLR, 7 October 2025).

Manufacturing needs cyber security more than many other industries because downtime is immediately expensive: when planning or logistics systems stop, the line stops. Cyber security for advanced manufacturing therefore covers people as well as machines, because operators, engineers and buyers often see an unusual request first.

Whether manufacturing counts as critical infrastructure depends on the product. Under the NIS2 Directive, makers of electronics, electrical equipment, machinery and vehicles are listed in Annex II, and medium-sized and large ones are generally important entities. The CER Directive covers fewer areas. More on who NIS2 applies to.

Several providers offer security awareness training and phishing simulations for manufacturers. They differ in how they handle cyber security in the manufacturing industry, from desk-free staff to customer audits. SoSafe goes beyond classic security awareness training: its Human Risk Management platform measures manufacturing cyber security by behaviour, not by completed courses.

Yes, production workers without a company email address can take part in training. Enrolment does not depend on a business email, so shift workers and temporary staff can use shared terminals or their own phones. Print-ready analogue training kits cover the same topics for teams without screen access.

Yes, training can differ between production, purchasing, engineering and IT. Each group gets content built around its own risks, from fake delivery notices on the shop floor to changed bank details in accounts payable and remote access for engineers. If someone changes role, their learning path changes too.

Training fits into shift work on the production line because lessons take between one and eight minutes. They can be completed at the start of a shift, during a break or at a shared terminal, so nobody has to leave the line for a classroom session.

You can show customers and auditors that the training is effective by reporting behaviour, not just completion. SoSafe tracks simulation results, reporting rates and learning progress in the Human Security Index. In manufacturing cyber security, that turns a training record into evidence of risk reduction, including for assessments such as TISAX.

NIS2 requires cyber security training for manufacturers within its scope. Article 20 obliges management bodies to follow training and encourages regular training for employees. Article 21 lists cyber hygiene and cyber security training among the risk management measures. Details depend on national transposition of the NIS2 Directive.

The Cyber Resilience Act does not require security awareness training directly. Since 11 September 2026, manufacturers of products with digital elements must send an early warning about actively exploited vulnerabilities and severe incidents within 24 hours (European Commission). Meeting that deadline depends on employees who recognise and escalate incidents quickly.

Licensing for companies with several plants or subsidiaries is based on the number of people you train. The price per licence falls as that number grows, and multi-year contracts are available. See our pricing page or talk to sales about your group structure.

Running the programme takes your IT team as little as 15 minutes a week, and a new programme can start within two days. Campaigns run on a schedule and reported emails land in one triage queue, so manufacturing cyber security stays manageable for smaller security teams.

SoSafe covers phone-based attacks such as vishing with an Interactive Vishing Lesson rather than live test calls. Employees handle a realistic call in the browser, with no phone numbers to set up. Unlike email phishing simulations, the lesson does not report failure rates.