Smarter security conversations

Sofie – Always-On
AI Cybersecurity Copilot

Your people face security decisions every day, and your IT team can’t respond to every need on the spot. Sofie helps build secure habits with real-time security alerts, phishing guidance and instant security support. Lighten the load on your IT team and reinforce your human firewall from within.

Trusted by leading global companies

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COMPANY-WIDE SECURITY COMMUNICATION MADE EASY

Create and send security alerts
in less than 5 minutes

Instantly alert employees to threats, vulnerabilities, and critical updates through MS Teams and Slack. Localise into 32+ languages, tailor to specific profiles, and schedule for maximum reach.

Create the alert

Write it yourself or use AI to generate content fast, perfect for urgent security updates.

Target & translate

Choose the right employee profiles, translate to 32+ languages, and schedule to send now or later.

Track engagement

See how employees are engaging with the alerts and know where to follow up.

SECURITY GUIDANCE, WITHOUT THE WAIT

A security expert on call
for every employee

Sofie responds where your team works – inside MS Teams, Slack and email inbox – answering security questions, helping spot threats, nudging safer actions, and easing pressure on your IT team.

Get Instant answers
to security questions

Your employees get immediate, reliable answers to security questions without waiting for IT tickets or email responses.

Reinforce secure habits with
timely, contextual learning

Send timely, actionable alerts and learning moments in Slack, MS Teams and Email, to prepare employees for real-world threats everyday.

Offload repetitive tasks
for your IT team

Automate FAQs, phishing guidance and route complex inquiries directly to your internal systems for efficient resolution.

See Sofie
in action

Sofie delivers instant alerts and answers directly in Slack, MS Teams, and email, so your employees act safely in the moment.

Take the virtual tour

AI-POWERED LEVEL ZERO SUPPORT

Automate FAQs for
Overloaded IT Teams

Sofie answers repetitive security questions instantly in Slack, MS Teams, so your team can stay focused on real threats.

Free your team from repetitive security questions and provide instant support with Sofie.

Receive

An employee asks a security question about IT assets, resetting a password, or staying safe online

Respond

Sofie sends a response based on the general training and your knowledge base

Forward

If the question needs deeper support, Sofie forwards the ticket to your IT system

Sofie Always-On AI Cybersecurity Copilot FAQs

Sofie is an AI-powered cybersecurity copilot designed to help employees stay informed about cybersecurity threats, incidents, and security best practices. It answers security-related questions instantly, using the knowledge base. Sofie is available within Microsoft Teams and Slack, making it easily accessible across your organisation.

AI chatbots help scale security awareness by delivering consistent and compliant information to large teams. They reduce the burden on IT and security support by automating routine alerts and frequently asked questions. This ensures employees receive timely, accurate guidance without overloading internal teams.

Cybersecurity help bots like Sofie are focused specifically on IT and security topics, unlike traditional help desks that handle a broader range of queries. Sofie provides instant answers to common security questions and distributes critical alerts, helping reduce pressure on IT teams while keeping employees up to date. Its available 24×7, reducing wait times and support bottlenecks.

During a security event, IT and security teams can use Sofie to quickly notify all employees or targeted groups. Alerts include clear titles and action steps, and are delivered in real-time through Microsoft Teams or Slack. This helps ensure rapid awareness and appropriate response across the organisation.

Sofie can be installed on Microsoft Teams, Slack, or both, enabling seamless communication and security support. On Microsoft Teams, Sofie also offers customisation options, allowing you to tailor her name, avatar, and branding to fit your organisation.

Sofie integrates cybersecurity into employees’ daily workflows. It supports ongoing awareness through micro-learning, timely nudges, encourages threat reporting, and helps employees feel more confident in recognising and responding to risks.

Instant answers.
Lasting secure habits.

With Sofie, you can equip your team with real-time knowledge and strengthen your security culture. Stay ahead of evolving threats, and sleep better knowing you are always prepared.

Compliance & security

ISO 27001
TISAX
GDPR

Industry recognition

The Forrester Wave™ Strong Performer 2024: Human Risk Management Solutions

Experience our products first-hand

Use our online test environment to see how our platform can help you empower your team to continuously avert cyber threats and keep your organization secure.

The Forrester Wave™ Strong Performer 2024: Human Risk Management Solutions