Sofie – Always-On
AI Cybersecurity Copilot

AI chatbots help scale security awareness by delivering consistent and compliant information to large teams. They reduce the burden on IT and security support by automating routine alerts and frequently asked questions. This ensures employees receive timely, accurate guidance without overloading internal teams.

Cybersecurity help bots like Sofie are focused specifically on IT and security topics, unlike traditional help desks that handle a broader range of queries. Sofie provides instant answers to common security questions and distributes critical alerts, helping reduce pressure on IT teams while keeping employees up to date. Its available 24×7, reducing wait times and support bottlenecks.

During a security event, IT and security teams can use Sofie to quickly notify all employees or targeted groups. Alerts include clear titles and action steps, and are delivered in real-time through Microsoft Teams or Slack. This helps ensure rapid awareness and appropriate response across the organisation.

Sofie can be installed on Microsoft Teams, Slack, or both, enabling seamless communication and security support. On Microsoft Teams, Sofie also offers customisation options, allowing you to tailor her name, avatar, and branding to fit your organisation.

Sofie integrates cybersecurity into employees’ daily workflows. It supports ongoing awareness through micro-learning, timely nudges, encourages threat reporting, and helps employees feel more confident in recognising and responding to risks.